Archive for the ‘Start Up’ Category

A new Dragon

Sunday, February 6th, 2011

For start ups and those looking for investment, the BBC’s Dragon Den has always been a good idea of how to make the 3-minute pitch. While it is a world away from the reality of an investment pitch, it does have the basic ingredients, the what, the where, the how, the when and most importantly, the how much!

You may have heard the announcement that James Caan is to be replaced by Pall-Ex founder, Hilary Devey. But what made the BBC seek out Devey and invite her to join the exclusive panel and more importantly does she have what it takes to be a Dragon?

Hilary Devey certainly contrasts the former incumbent, James Caan. Where Caan has a polished, calm persona, Devey is more of a fire-cracker who says exactly what’s on her mind. But does she really have what it takes to be a mentor and investor?

Devey: The business women

Devey’s history is impressive. Having started Pall-Ex (palletised distribution network based in the UK) in 1996, she carved out a new business model in a male dominated industry. Doing this has certainly given her the experience to look for in a mentor; raising finance, potential customers not wanting to engage with the ‘newby’ and how to manage a growing company. She has also won a number of accolades in her own right too, such as the 2007 Ernst & Young UK Entrepreneur Award, Natwest Everywoman of the Year in 2008, Vitalise Business Woman of the Year twice – in 2004 and 2008 and Woman of Worth Businesswoman of the Year 2009

Devey: The investor

Devey is currently involved with two fast-growing young businesses: WOW Table Art and Pronto Sameday Couriers. This may not sound like much of a portfolio but at least it does indicate that Devey is willing to invest in areas outside of her expertise (albeit only once so far). But will this be an indication of her future investor potential? Only time will tell and for those entering the Den for the first time, we certainly hope Davey is there for the right reasons and not for self-publicity.

Devey: The philanthropist

Devey set up the innovative ‘Penny a Pallet’ scheme which donates money to her chosen charities on an ongoing basis and is also patron of the Princess Royal Trust for Carers and The Stroke Association. Her previous TV appearances have included the Secret Millionaire where she gave away £145,000 to help families and businesses.

The Den

During tough economic times where banks are failing to invest in British small businesses, it is inspiring to see the publicity of Angel investments and how they can create and shape the next generation of UK entrepreneurs. These investors did it the hard way themselves first, they sold assets, lived a meager existence and worked tirelessly on their idea so remember, there is often more than one way to skin a cat.

Have your say: Leave a comment below, or tell @Accentis what you think about Hilary Devey’s appointment on Twitter. Follow us on twitter for the live commentary during the show use #dragonsden hashtag to follow the latest updates.

Act Big, Act Small- Tips to succeed in the competitive world of SMEs

Friday, September 3rd, 2010

In a world of fast change it is no surprise how many start-ups there are but how many survive? Research suggests that over 70% fail in the first twelve months.

But why do they fail? Nearly all fail due to cashflow. It is a simple reason; more cash out than in means the start of the inevitable spiral to business failure. The reason? There are numerous, but ultimately it comes down to only one reason; there are not enough customers who want to buy your product or service at a given price.

If you don’t have enough customers, then start by simply asking why? Some questions to consider are:

• Is the product or service right?
• Does it satisfy a need?
• Is it priced correctly in the market?
• Do the customers know it exists?
• Is someone else doing it better than you?

Whether you realise it or not, these are the first steps towards market research and gaining an understanding of your market. But even if you do understand your market, then you need to ensure that you deliver what your customers want. In the world of start ups, it is often easier to take the last question and reverse it – ensuring that you do things better than everyone else.

One method to achieve this is to ‘Act Big, Act Small’. You should be as professional as the larger competitors, which means delivering what you say you can deliver, when you said you could deliver it by. Return emails and phone calls promptly and act upon requests. Ensure that you have a set of core values and act in accordance with them at all times. This gives customers the knowledge that you will act not according to a rulebook but in the right way. You will start to think on behalf of your customers and create a sense of trust that influences how customers are treated.

At the same time, you need to act small for your customers and purposely deliver a personalised service. Act and be creative, provide a flexible and spontaneous service to focus your effort on building long-term relationships.

In short, have a thin rulebook but strong values.